Terms & Conditions

Welcome to HG Computers. By accessing or purchasing from www.hgcomputers.ae, you agree to the following Terms & Conditions. Please read them carefully before using our website.

General Terms

HG Computers provides computer products, accessories, components, and related technology items through its website. By using this website, you confirm that you are legally capable of placing orders and making payments.

Product Information

We make every effort to display product details, specifications, images, availability, and prices accurately. However, minor differences may occur due to product updates, manufacturer changes, image lighting, or screen display settings.

HG Computers reserves the right to correct any errors in product information, pricing, or availability without prior notice.

Pricing

All prices displayed on the website are in AED, unless stated otherwise. Prices may change without prior notice. The final price shown at checkout will apply to your order.

Orders

After placing an order, you may receive an order confirmation by email, SMS, WhatsApp, or phone. Order acceptance depends on product availability, payment confirmation, and successful verification of customer details.

HG Computers reserves the right to cancel or refuse any order in case of:

• Incorrect pricing
• Product unavailability
• Payment failure
• Suspected fraud
• Incorrect customer details
• Delivery location restrictions

Payment

We may accept payments through available payment methods shown on the website, such as online card payment, bank transfer, cash on delivery, or other approved methods.

Orders will be processed only after successful payment confirmation, unless cash on delivery or another approved payment method is selected.

Product Availability

Product availability may change at any time. If an ordered product is unavailable, we may offer an alternative product, wait for restock, or issue a refund where applicable.

Warranty

Products may come with manufacturer warranty, supplier warranty, or store warranty depending on the item. Warranty coverage, duration, and claim process may vary by product and brand.

Warranty does not usually cover:

• Physical damage
• Liquid damage
• Misuse or improper installation
• Burnt components
• Unauthorized repair or modification
• Software issues
• Damage caused by power fluctuation
• Accessories or consumables unless specifically covered

Customers must keep the invoice/order confirmation for warranty claims.

Delivery

Delivery time depends on the customer’s location, product availability, and courier service. Any delivery dates provided are estimated and may be affected by circumstances beyond our control.

Returns and Refunds

Returns, replacements, and refunds are handled according to our Return Policy. Please review the Return Policy before placing an order.

User Account

If you create an account on our website, you are responsible for keeping your login details confidential. HG Computers will not be responsible for any loss caused by unauthorized account access due to customer negligence.

Website Use

You agree not to misuse the website, attempt unauthorized access, upload harmful content, interfere with website operation, or use the website for illegal purposes.

Limitation of Liability

HG Computers is not liable for indirect, incidental, or consequential losses arising from the use of our products or website, except where required by applicable law.

Intellectual Property

All website content, including text, images, logos, graphics, product layouts, and design elements, belongs to HG Computers or its respective owners. You may not copy, reproduce, or use our content without permission.

Changes to Terms

HG Computers may update these Terms & Conditions at any time. Continued use of the website means you accept the updated terms.

Governing Law

These Terms & Conditions are governed by the laws of the United Arab Emirates.

Contact Us

For any questions, please contact:

HG Computers
Website: www.hgcomputers.ae