At HG Computers, your privacy is important to us. This Privacy Policy explains how we collect, use, protect, and manage your personal information when you visit or make a purchase from our website www.hgcomputers.ae.

Information We Collect

We may collect the following information when you use our website:

• Full name
• Email address
• Phone number
• Billing and shipping address
• Order details
• Payment-related information
• Device, browser, and website usage information
• Any information you provide through contact forms, WhatsApp, email, or customer support

How We Use Your Information

We use your information to:

• Process and deliver your orders
• Confirm payments and invoices
• Contact you regarding your purchase
• Provide customer support
• Improve our website, products, and services
• Send order updates, offers, or promotional information where permitted
• Prevent fraud, misuse, or unauthorized transactions
• Comply with legal and regulatory requirements

Payment Information

All online payment transactions are processed through secure third-party payment providers. HG Computers does not store your full card details on our website.

Cookies

Our website may use cookies to improve your browsing experience, remember your preferences, understand website traffic, and improve our services. You can disable cookies from your browser settings, but some website features may not work properly.

Sharing of Information

We do not sell or rent your personal information. We may share necessary information only with:

• Delivery and courier partners
• Payment service providers
• IT and website service providers
• Legal or regulatory authorities, where required by law

Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, loss, misuse, or disclosure. However, no online system is completely secure, and customers are advised to keep their account details confidential.

Data Retention

We keep your personal information only for as long as required to complete your order, provide support, meet legal requirements, and maintain business records.

Your Rights

You may contact us to request access, correction, or deletion of your personal information, subject to applicable legal and business record requirements.

Third-Party Links

Our website may contain links to third-party websites. HG Computers is not responsible for the privacy practices, content, or security of those external websites.

Updates to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

Contact Us

For privacy-related questions, please contact us:

HG Computers
Website: www.hgcomputers.ae